TORONTO, ONTARIO — (February 27, 2018) Symbility Solutions (TSX.V: SY) (“Symbility”), a global software company focused on modernizing the insurance industry, is pleased to announce that a Fortune 500 worldwide property & casualty insurance and reinsurance holding company has selected Symbility’s claims management cloud platform for its newest high net worth personal lines insurance brand launched in the United States.
This new brand, offering specialty personal insurance coverages tailored to the needs of their affluent client base, will implement Symbility’s complete suite of cloud-based tools. This technology platform enables everyone involved in the claims process be integrated into one system, to provide a single, transparent and unique claims experience to their clientele. The platform includes Symbility’s Claims Connect®, a property and casualty claims workflow solution that will streamline the claims estimating process. Inside Staff will be able to take advantage of Symbility’s Desk AdjusterTM, a guided experience to help ask policyholders the right questions to create a consistent, simplified, and optimized desk adjusting process. Adjusters and third-party contractors will use Symbility Mobile Claims®, the industry’s most intuitive mobile-enabled field estimating solution. Along with Mobile Claims, the Carrier will use Symbility’s Video ConnectTM application, which enables adjusters a direct way to engage the policyholders to visually perform a complete, accurate and secure remote inspection of the damaged property using the camera on the policyholder’s mobile device.
“We know that this Carrier’s mission is to create personalized one-on-one relationships that best serve their policyholders, and trust that Symbility will help them achieve this goal,” said James Swayze, Chief Executive Officer of Symbility Solutions. “Our technology will enable them to always be in the know, ask the right questions, and process claims from start to finish in a manner that makes their policyholders feel like they are their only customer, which is the service every policyholder expects.”